Technical Support

Serial Number Problems

Q: The game is not accepting the serial number when I enter it. It's saying the number is incorrect.

A: Click here to read information on how to enter your serial number into our games.

Other Techincal Questions

To solve other problems you may be experiencing with one of our games, Please contact us using our contact form using the link below:

Contact Monolux Support

Please include as much information about your computer as possible, including:

  • Operating System version (version of Windows)
  • CPU type and Speed
  • Amount of RAM
  • Year it was purchased

Do NOT include your credit card information. It won't help us in solving your problem. Monolux does not handle any credit card numbers, our payment system PayPal does.



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